Privacy Policy

Venus Technologies, Inc. ("Venus," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Venus mobile application and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Email address, display name, unique username (Venus ID), profile photo, bio, gender, birthday, and account type (individual, creator, business, verified)
• Content: Posts, notes, property listings, messages, comments, photos, videos, and other content you create or share
• Social Information: Followers, following lists, interests, and social interactions
• Business Information: Business name, type, and verification documents (for business accounts)
• Payment Information: Payment method details processed securely through Stripe (we do not store your full payment information)

1.2 Information We Collect Automatically

• Device Information: Device type, operating system, app version, unique device identifiers
• Usage Information: How you interact with the Service, features used, time spent, pages viewed
• Location Information: GPS location (with your permission) for nearby property features and location-based content
• Log Information: IP address, access times, app crashes, performance data
• Cookies and Similar Technologies: To improve your experience and analyze usage patterns

1.3 Information from Third Parties

• Social Media Platforms: When you sign in with Google or Apple, we may receive basic profile information
• Analytics Services: Aggregated usage data from Firebase Analytics and other analytics providers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Enable social features like following, messaging, and content sharing
• Process payments for boost features and sponsored content
• Show you relevant content and recommendations
• Provide customer support and respond to your inquiries
• Send you important updates about the Service
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Service
• Conduct research and analytics to improve our Service

3. How We Share Your Information

3.1 Public Information

The following information is publicly visible to all users:

• Your profile information (display name, Venus ID, profile photo, bio)
• Content you post with public privacy settings
• Your follower and following counts
• Public property listings

3.2 Limited Sharing

We may share your information in the following limited circumstances:

• With Other Users: When you interact with them (messages, follows, comments)
• Service Providers: Third-party companies that help us operate the Service (payment processing, analytics, cloud storage)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: In other situations where you have given us explicit permission

3.3 Third-Party Services

We use the following third-party services that may collect information:

• Firebase (Google): Authentication, database, analytics, and cloud functions
• Algolia: Search functionality and content indexing
• Stripe: Payment processing for boost features and sponsored content
• Apple: Sign in with Apple authentication

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication and authorization systems
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through certified providers

5. Your Rights and Choices

5.1 Account Controls

• Access: View and download your personal information
• Update: Modify your profile information and preferences
• Delete: Delete your account and associated data
• Export: Request a copy of your data in a portable format

5.2 Privacy Settings

• Control who can see your posts and profile information
• Manage who can message you
• Control location sharing
• Manage notification preferences

5.3 Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

This Privacy Policy is effective as of October 14, 2024.